Yahoo bugs deactivate advertiser accounts - Google laughs

6 Comments so far

  1. […] Here is a “heads-up” post from SEMpunch. His recent experience with the Yahoo Panama platform might be useful for other Advertisers. Due to a bulk submission I’ve made turned off the account, but now comes the best…Customer support cannot turn the account back on. Supposedly it is a known bug on the new Panama platform and a ticket had to be submitted to the tech group, who I was told would “get to this matter as soon as they can.” UPDATE: I was just told that my account cannot be brought back online and is lost - so be careful about using the bulk upload tool! […]

  2. […] Florian Reichling has had a very unpleasant experience with the new Yahoo Search Marketing platform. After using the bulk keyword submission option, she first found her account disabled… Supposedly it is a known bug on the new Panama platform and a ticket had to be submitted to the tech group, who I was told would “get to this matter as soon as they can.” Great - here I am loosing out on a couple of thousand visitors per day and someone over at Yahoo needs to manually flip a switch to get my account back online. […]

  3. […] Florian Reichling writes about his experiences at SEMpunch. Florian used Yahoo’s bulk upload function and his entire account was disabled and could not be brought back online. It turns out a system glitch due to a bulk submission I’ve made turned off the account, but now comes the best…Customer support cannot turn the account back on. Supposedly it is a known bug on the new Panama platform and a ticket had to be submitted to the tech group, who I was told would “get to this matter as soon as they can.” Great - here I am loosing out on a couple of thousand visitors per day and someone over at Yahoo needs to manually flip a switch to get my account back online. That person is probably swamped with emails just to flip switches. […]

  4. […] Florian Reichling at SEM Punch lost her Yahoo Panama account and they don’t know where to find it. When she noticed that her ads were conspicuously absent, she got a hold of Yahoo technical support, and her day didn’t get any better. […]

  5. […] Read more…                […]

  6. […] After the whole issue with Yahoo shutting down my account I thought that it’s just not worth spending more time writing about it and moved on. It cracked me up that Yahoo sent a statement to both Andy and Loren accusing me of spam. Today I stumbled over another post mentioning a Yahoo statement in response to my case and was just appalled by their smear campaign against me. So I thought I’d write a little more about this case. […]